1.0OpenBusinessCouncil Directoryhttps://www.footballthink.comHernaldo Turrillohttps://www.footballthink.com/author/hturrillo/rich600338<blockquote class="wp-embedded-content" data-secret="0T0jJxDUkm"><a href="https://www.footballthink.com/virgin-awesometer-drives-rapid-reaction/">Virgin Awesometer drives rapid reaction</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.footballthink.com/virgin-awesometer-drives-rapid-reaction/embed/#?secret=0T0jJxDUkm" width="600" height="338" title="“Virgin Awesometer drives rapid reaction” — OpenBusinessCouncil Directory" data-secret="0T0jJxDUkm" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /*! This file is auto-generated */ !function(c,d){"use strict";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(/[^a-zA-Z0-9]/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),n=d.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),o=new RegExp("^https?:$","i"),l=0;l<n.length;l++)n[l].style.display="none";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute("style"),"height"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if("link"===t.message)if(s=d.createElement("a"),a=d.createElement("a"),s.href=r.getAttribute("src"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener("message",c.wp.receiveEmbedMessage,!1),d.addEventListener("DOMContentLoaded",t,!1),c.addEventListener("load",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf("MSIE 10"),a=!!navigator.userAgent.match(/Trident.*rv:11\./),i=d.querySelectorAll("iframe.wp-embedded-content"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute("data-secret")))r=Math.random().toString(36).substr(2,10),t.src+="#?secret="+r,t.setAttribute("data-secret",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute("security"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:"ready",secret:r},"*")}}}}(window,document); </script> https://www.footballthink.com/wp-content/uploads/2016/05/Screen-Shot-2016-05-11-at-14.14.09.png566373Virgin Trains can now analyse feedback from its customers in real time using an app developed by eCRM specialist ITG Creator. The Awesometer gathers real-time customer survey information, generating instant reports so the train operator can take immediate business decisions across the network. Results are presented in an intuitive graphic form, benchmarking customer satisfaction KPIs […]